Testimonials


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OUTSTANDING Computer Genius Level Support

Eric provides excellent and prompt customer service and is expert at computer issues. He solved a router issue for me within 5 minutes over the phone --and I had been dealing with issue for weeks!!!! He picked up the phone immediately and answered all my questions --even without charging me! I have recommended him to my friends and will use his services whenever I have any computer issues. Thanks Eric!!!!

Kelley C. ~ Orinda, CA   |   Review:
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YOU SAVED ME $300 DOLLARS

This guy is good !!!! My toshiba laptop blacked out on me, would not start up again. I put it in the closet, cause i could'nt afford to fix it, ( est. 300.00) to fix it from other computer stores....so I called (eric) , for some advice... .. I told him what happened, he gave some educated advice, ( a trick of the trade, i never new about ) my computer is now working perfect....... I like the way he thinks( old way of doing business) YOU SAVED ME 300.00 DOLLARS....!!!! i wont forget that :) " im coming in to have my computer cleaned" I can't believe my computer actually fired up..the third try !!! been working good since then.... Really....thank-you very much eric....during hard times !!!!!

Kevin G. ~ Oakland, CA   |   Review:
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The change is phenomenal!

Eric, I've only used it for 45 minutes or so, and the change is phenomenal! I am very pleased. I understand what you did and why it was important, and wish I had pursued it a year ago. I'm glad I have it now. (the add'l memory)

I have some really important stuff to do on the computer that I've been putting off because it was so slow, and now I can actually face the work without dread!

Gee, I wonder where I shall re~channel all that patience I learned to have waiting for my computer to engage??? I'm sure I shall find something to do with it! Something far more useful! YES!

Thanks, too, for setting up my ext hard drive and my backup process. That would have taken me a year to figure out. You are wonderful. I've added you to my speed dial, but will try not to abuse you! And if I have an issue, I'm always happy to pay for your expert services, well worth every penny! Bless you.


P.S. Can't wait to tell all my friends about this experience. If referrals come about, I will refer you, absolutely. (unless you tell me not to)

Ronda M. ~ Martinez, CA   |   Review:
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Recommend him very highly!

Eric has been our "go to" for close to 8 years. I respect his advice and prefer dealing with him rather than navigate the retail outlets for components. Recommend him very highly!

Pam H. ~ Lafayette, CA   |   Review:
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Professional, Reliable, and Honest

I have known Eric for 10+ years. He is professional, reliable, and honest in his business. An external hard drive crashed with over 100 GIGs of photos and I panicked!! I called Eric and dropped it off. Eric revived it and I picked it up the very next day. He also advised me about the importance of backing up my system and recommended some free software that I could install on my computer. He has solved problems over the phone as well. I highly recommend Eric's Computers to solve your problems. Thank you Eric!.

Clayton W. ~ Clayton, CA   |   Review:
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He is our "go to guy"

We would only echo the other comments made by Eric's satisfied customers. He has been very helpful, both in person and over the phone, most recently, directing us to another business who resolved a printer issue. He is our "go to guy" with any computer-related problem. We have recommended Eric to friends who have also reported their satisfaction with his work.

Don & Barbara ~ Walnut Creek, CA   |   Review:
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I highly recommend Eric's Computers

I highly recommend Eric's Computers, they are very knowledgable & professional. If I ever have any more problems, questions or need upgrades I will be back to Eric's Computers.

Leslie J. ~ Walnut Creek, CA   |   Review:
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Saved my business!

Eric Hanson has saved my business more than once. His knowledge and expertise of diagnosing and repair of computers is second to none. Fast turn around and on site or phone consultations. Get the newsletters, there is always great information. Thank you, Eric.!

Peter McDuff, DC ~ Walnut Creek, CA   |   Review:
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Fast and Convenient

I have used Eric for 2-3 yrs now. His service is fast and convenient and is better than any other computer service I have used. He often will talk me thru a problem without even a charge. I highly recommend this computer service.

Gessica ~ Walnut Creek, CA   |   Review:
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Responsive, Professional, and Fairly priced

I have used Eric for all my computer service for about ten years. I have always found Eric to extremely responsive, professional, and fairly priced. When Eric leaves; I know that my computers are running at peak performance and I have nothing to worry about. When I need something computer related; I never give it a second thought; I call Eric. Thanks Eric

George C. ~ San Ramon, CA   |   Review:
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Friendly and Helpful

I called Eric for advice on a problem I was having installing software on my computer. He offered a couple of suggestions on what I might try on my own, then reassured me I can always bring my computer in and they will certainly fix the problem for me. He was very friendly and helpful.

Lynn W. ~ Pleasant Hill, CA   |   Review:
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Fixed the problem

When we needed help my husband looked in the yellow pages and found Eric and it was a lucky day as he came promptly and not only fixed the problem but helped me with some advice I needed. He is our go to person and we are so glad we found him. He is honest and comes on time but if he is going to be late he calls which is most appreciated. His advice is excellent so please call Eric if you need help.

Norine V. ~ Concord, CA   |   Review:
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Eric's Computers, Computers - Service & Repair, Concord, CA